Originally from Hong Kong, Snapask, which entered the Singapore market in November last year, counts 20 per cent of its 7,800 tutor users and 150,000 student users from here, including those on free trials.
It sells monthly packages to student users, based on the number of questions they can ask. Tutors earn a fee per question answered.
Mr Lee Wei Meng, 31, Snapask’s Singapore head of customer success, said the app solves the problem of parents’ limited time to help with their children’s school work and students’ busy days.
It positions itself as a platform where students can get their questions answered any time. Said Mr Lee: “We try as much as possible to match when our tutors are online to when demand for questions to be answered is highest.”
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