The operator of a newly opened attraction at City Square Mall, which features a suspended ball pit, said on Saturday (Feb 3) it will review safety measures after a video of one of its visitors “drowning” in the pit went viral.
Bloggers Vivien and John Low, who run parenting blog Beautiful Chaos, posted a video on their Facebook page (below) on Saturday Feb 3, 2018, of their visit to the three-storey Airzone, which has been touted as the world’s first net playground built in a shopping centre atrium.
The attraction, which had a soft opening in mid-January, includes a ball pit suspended on the third storey, and a slide and maze leading to the fourth and fifth storeys.
Mrs Low said in the post that she had the “fright of my life” after entering the pit with her son, Riley.
“Not long into the play, I lost my balance in the ball pit and fell backwards. I could not reach the bottom and I could not stand up,” she wrote, adding that her height is 1.72m.
Attempts to roll over or grip the net failed and when she “panicked and waved and screamed for help”, no one came, she claimed.
Mrs Low added that her son was “stuck inside” in the ball pit too, together with a few other children. She was able to pull herself up after grabbing someone’s hand.
Parents whom The Straits Times interviewed on Feb 4, a Sunday afternoon, said that they were not concerned about the viral video, with some calling the Facebook post an overreaction.